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Complaints

Klagomålshantering
Klagomålshanteringen viktig källa till företagens förändringsarbete
Tillsyn
Klagomål
Swedish
”Försäkringsföretagen hanterar överlag klagomål från sina kunder väl, men det finns utrymme för förbättringar.” Det är den sammanfattande slutsatsen i den kartläggning av k...
Scandinavian Insurance Quarterly
A co-operation between the insurance society's in Denmark, Norway and Sweden since 1921.
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